Frequently Asked Questions
No Matter the Distance is a board game designed to bring couples closer.
It combines fun, thoughtful questions with moments of surprise, helping you open up without even realising it.
It’s designed to be played together, no matter where you are.
How well do you really know your partner?
Take turns answering questions about each other, from fun insights and hidden surprises to unexpected moments of connection.
Every correct answer moves you forward on the game board, but the path you choose could speed you up or hold you back.
The first player to reach the end wins.
No Matter the Distance comes in two boxes.
One for you and one for them.
Included in the game:
- No Matter the Distance Signature Box
- Two Game Boxes
- Two Magnetic game boards
- 450 Question cards
- Two Counters
- Two Whiteboard Pens
- Two Whiteboards
- Two Rulebooks
No. The game is designed so you can play together whether you’re in the same place or apart.
The game comes in two boxes, one for each of you.
Inside each box is half the game, including half of the game board.
Start a video call and play together from anywhere.
The perfect long distance game.
We currently deliver to:
- United Kingdom
- United States
- Australia
- Canada
- New Zealand
Shipping costs are calculated at checkout.
All taxes and duties are included — there are no additional fees on delivery.
We’re working on expanding to more countries soon.
Orders are typically processed within 1–3 business days. Once dispatched, you’ll receive an email update with delivery details.
Delivery times vary depending on your location.
Estimated delivery times after dispatch are:
- United Kingdom: 2–5 business days
- Australia: 5–10 business days
- United States: 7–15 business days
- Canada: 7–15 business days
- New Zealand: 7–15 business days
Once your order has been dispatched, you’ll receive an email update with delivery details.
Please note that delivery times are estimates and may vary depending on your location and external factors.
Tracking is available once your order has been dispatched.
If you’d like your tracking details, please feel free to get in touch and we’ll be happy to help.
As the boxes are packaged together, they can only be delivered to one address.
We offer a 30-day return window from the date your order is delivered.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Due to the nature of our product, all board games must be returned sealed and unopened. We’re unable to accept returns for opened or played games unless the item is faulty, damaged, or incorrect.
To start a return, you can contact us at info@nomatterthedistance.com with your order details.
If there’s an issue with your order, please contact us as soon as possible, and we’ll resolve it as quickly as we can.